Privacy Policy

Diamond Pool Cleaning & Repair (“Diamond Pool,” “we,” “us,” or “our”) is a family-owned residential pool service company serving Cave Creek, Carefree, Anthem, and surrounding areas in Arizona. You can reach us at (623) 224-5549 or info@diamondpoolcleaning.com.

Information you give us. When you fill out a form on our site (contact form, service-area zip check, or similar), we collect the information you provide, which may include your name, phone number, email, ZIP code, pool type, and any notes you share with us.

Information collected automatically. When you visit our website, we and our analytics and marketing tools may automatically collect information like your IP address, browser type, device type, pages viewed, referring site, and general location. This is collected through cookies, pixels, and similar technologies.

• Respond to your inquiry and provide a quote.
• Schedule and deliver pool cleaning, repair, and related services.
• Send occasional service reminders, seasonal tips, and updates about your service.
• Improve our website, marketing, and customer experience.
• Comply with legal obligations.

We do not sell your personal information.

We share information only with service providers and analytics or marketing tools that help us run our business and follow up on inquiries. These providers may include, but are not limited to, Google Tag Manager, Google Analytics, GoHighLevel (our CRM and form intake), and the Meta (Facebook) Pixel. We may also disclose information if required by law or to protect our rights.

When you contact us, we may call, text, or email you in response to your inquiry or about active service. Message and data rates may apply. You can opt out of marketing emails using the unsubscribe link in any email, and you can reply STOP to any text message to stop future texts.

Our website uses cookies and similar technologies. Some are strictly necessary for the site to function. Others (like Google Analytics and the Meta Pixel) help us measure traffic, understand how visitors use the site, and improve our marketing. These tools may set their own cookies and receive information about your visit.

You can manage your choice using the cookie banner shown on your first visit, or by clearing your browser storage to see the banner again. You can also block or delete cookies through your browser settings.

You can ask us to access, correct, or delete the personal information we hold about you by emailing info@diamondpoolcleaning.com. Depending on where you live, you may have additional rights under applicable privacy laws. We will respond within a reasonable time.

We keep your information for as long as needed to provide our services, respond to your inquiry, and meet our business and legal obligations. When it is no longer needed, we delete or anonymize it.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage over the internet is 100% secure, so we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent changes.

Questions about this policy or your information? Call (623) 224-5549 or email info@diamondpoolcleaning.com.

Prefer to reach out through the site? Contact us here.